Skip to main content
Glama
sniebauer

Zendesk Admin MCP Server

by sniebauer

zda_update_webhook

Update an existing Zendesk webhook by modifying its name, endpoint, HTTP method, request format, status, subscriptions, or authentication.

Instructions

Update an existing Zendesk webhook. Common fields: name, endpoint, http_method, request_format, status, subscriptions, authentication.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYesString object ID
dataYesThe resource's fields (passthrough) — e.g. title/name, conditions ({all,any} of {field,operator,value}), actions, etc. Pass the fields directly; do NOT wrap them in a {<resource>: ...} envelope — the server adds that automatically.
require_confirmNo
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are present, so the description must disclose behavioral traits. It only states 'update', implying mutation, but lacks details on idempotency, failure behavior, or destructive effects.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

A single, concise sentence with no unnecessary words. However, it could be slightly more structured by separating the field list or adding a brief instruction.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the complexity of an update tool with a nested object parameter and no output schema, the description is insufficient. It omits details about require_confirm, the effect of updates, and required data structure.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The schema covers 67% of parameters with descriptions. The description adds specific webhook fields (name, endpoint, etc.) beyond the generic 'passthrough' note, enhancing understanding of the data parameter.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'Update an existing Zendesk webhook', a specific verb+resource combination. It lists common fields to update, distinguishing it from create, delete, and get webhook siblings.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool versus alternatives like create_webhook or delete_webhook. No prerequisites or context provided.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Install Server

Other Tools

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/sniebauer/zendesk-admin-mcp'

If you have feedback or need assistance with the MCP directory API, please join our Discord server