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sniebauer

Zendesk Admin MCP Server

by sniebauer

zda_delete_ticket_field

Delete a Zendesk ticket field by first previewing it without confirmation, then confirming the action to apply the deletion.

Instructions

Delete a Zendesk ticket_field. GUARDED: call without require_confirm to preview the object that would be deleted; re-call with require_confirm: true to apply.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYesNumeric object ID
require_confirmNo
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are present, so the description bears full responsibility. It discloses the guarded delete behavior, including the preview step before actual deletion, which informs the agent about the tool's safety mechanism.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two concise sentences with no extraneous information. The purpose is front-loaded, and the guarded pattern is explained efficiently.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The description adequately covers the tool's behavior for agent selection, but lacks information about return values or success indicators, which would be helpful given no output schema. For a delete tool, it is minimally sufficient.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The description explicitly explains the require_confirm parameter's role in the guarded pattern, adding context beyond the schema's default value. The id parameter is briefly described in the schema, but the description compensates for the 50% schema coverage.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description starts with 'Delete a Zendesk ticket_field' which clearly states the action and resource. It distinguishes from sibling delete tools by specifying the exact entity type (ticket_field vs automation, group, etc.).

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides explicit guidance on the guarded two-step process: first call without require_confirm to preview, then with require_confirm: true to apply. It does not explicitly mention when not to use, but the pattern is clear.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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