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sniebauer

Zendesk Admin MCP Server

by sniebauer

zda_get_trigger

Retrieve a specific Zendesk trigger's complete definition by providing its numeric ID.

Instructions

Fetch a single Zendesk trigger by ID, including its full definition.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYesNumeric object ID
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations exist; the description states it fetches a trigger, implying a read-only operation, but does not confirm idempotency, permissions, or error behavior. Minimal transparency for a simple getter.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single concise sentence with no fluff. Every word contributes to the purpose.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple getter with one parameter and no output schema, the description is mostly complete. It could hint at return format or common fields, but it's adequate.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with parameter 'id' described as 'Numeric object ID'. The description adds context that the ID identifies a single trigger, but no additional format or source information.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'Fetch' and the resource 'a single Zendesk trigger by ID', distinguishing it from list tools like zda_list_triggers. It adds 'including its full definition', specifying the scope.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies use when retrieving a specific trigger's full details, but does not explicitly state when to use this vs. list_triggers or other get_* tools. No contextual guidance is provided.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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