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sniebauer

Zendesk Admin MCP Server

by sniebauer

zda_list_apps

List installed Zendesk Marketplace apps and view their settings to audit your app ecosystem.

Instructions

List installed Zendesk Marketplace apps (installations) and their settings. Read-only.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The description explicitly states 'Read-only,' disclosing the tool's non-destructive nature. With no annotations provided, this disclosure adds necessary behavioral context, though it could mention other traits like whether results are paginated.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Single sentence covering purpose and behavior. No redundant information, highly efficient.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a parameterless list tool, the description adequately covers purpose and read-only behavior. However, it doesn't specify the output structure or any limitations, which are minor gaps.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

There are no parameters, so the description correctly omits parameter details. Baseline for zero parameters is 4.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Clearly states 'List installed Zendesk Marketplace apps (installations) and their settings.' This is a specific verb+resource combination that distinguishes it from sibling list tools which target different entities.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

While no explicit when/when-not instructions are given, the context is clear: this is the only tool for listing apps among siblings. The read-only nature and zero parameters imply simple usage without prerequisites or alternatives.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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