Skip to main content
Glama
sniebauer

Zendesk Admin MCP Server

by sniebauer

zda_list_brands

Retrieve a list of all brands in your Zendesk account. Use this to audit brand configurations or automate brand-specific processes.

Instructions

List the brands configured on this Zendesk account. Read-only.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, but the description explicitly states 'Read-only', indicating it does not modify data. This is a valuable behavioral disclosure for a list operation.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two concise sentences, front-loaded with the primary action. No wasted words. Every sentence earns its place.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple list tool with no parameters and no output schema, the description is complete. It clearly states what it does and its read-only nature.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The tool has zero parameters and schema coverage is 100%. The description adds no parameter information, but none is needed. Baseline score of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description clearly states verb 'List' and resource 'brands', with context 'configured on this Zendesk account'. It distinguishes from siblings which list different entities like groups or automations.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

While no explicit when-to-use or alternatives are stated, the tool name and description make it obvious that it is for listing brands, and siblings are for different entities. Implicit guidance is sufficient.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Install Server

Other Tools

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/sniebauer/zendesk-admin-mcp'

If you have feedback or need assistance with the MCP directory API, please join our Discord server