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sniebauer

Zendesk Admin MCP Server

by sniebauer

zda_list_automations

Retrieve a complete list of all Zendesk automations for review and management.

Instructions

List all Zendesk automations.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The description implies a read-only operation, but no annotations are provided. It does not disclose pagination, response size limits, or whether only active automations are returned. For a simple list tool, some behavior is implied but not explicit.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, concise sentence that immediately states the tool's purpose. No extraneous words.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the lack of output schema and no annotations, the description is minimal. For a list tool, it could mention typical response fields (e.g., ID, name, status) or pagination behavior, but it provides only the basic purpose.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

There are zero parameters, and the schema coverage is 100%. The baseline score of 4 applies as the description correctly indicates no parameters are needed.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action 'List' and the resource 'automations'. It is specific about the scope ('all Zendesk automations'), but does not differentiate from sibling list tools for other resources.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus alternatives like zda_get_automation for a specific automation. No prerequisites or context are mentioned.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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