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sniebauer

Zendesk Admin MCP Server

by sniebauer

zda_list_triggers

Retrieve a complete list of all Zendesk triggers in your account to review and manage trigger configurations.

Instructions

List all Zendesk triggers.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description must fully disclose behavioral traits. However, it only says 'List all Zendesk triggers' without indicating pagination, rate limits, whether the list is exhaustive, or if it includes disabled triggers. This is insufficient for a tool with no annotation support.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, efficient sentence with no wasted words. It is appropriately front-loaded and concise for the tool's simplicity.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple list tool with no parameters and no output schema, the description gives the essential purpose. However, it would benefit from noting the return format (e.g., array of trigger objects) to fully inform the agent.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema has no parameters (0 params, 100% coverage). The description adds no parameter info, but none is needed. Per guidelines, 0 params baseline is 4.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'List' and the resource 'all Zendesk triggers'. This distinguishes it from sibling tools like zda_list_automations or zda_get_trigger, which target different resources.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides no guidance on when to use this tool versus alternatives (e.g., zda_get_trigger for a single trigger, or other list tools). There is no mention of context or exclusions.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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