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sniebauer

Zendesk Admin MCP Server

by sniebauer

zda_get_group

Retrieve a Zendesk group's complete definition using its numeric ID.

Instructions

Fetch a single Zendesk group by ID, including its full definition.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYesNumeric object ID
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full burden. It mentions 'including its full definition' but does not disclose behavioral traits such as authentication requirements, rate limits, or typical response structure. More detail is needed for transparency.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single concise sentence that is front-loaded with the action and resource. No wasted words; every part is relevant.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple fetch tool with one parameter and no output schema, the description is adequately complete. It specifies the input and the output concept ('full definition'), though more detail on the return value would be beneficial.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema has 100% coverage with a description for the 'id' parameter ('Numeric object ID'). The tool description adds no extra meaning beyond the schema, so baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'Fetch a single Zendesk group by ID', which is a specific verb and resource. It distinguishes from sibling tools like 'zda_list_groups' that fetch multiple groups, making the purpose unambiguous.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies usage for retrieving a single group by ID. While it does not explicitly mention when not to use or alternatives, the context from siblings (e.g., 'zda_list_groups') provides implicit differentiation, so it is clear enough but lacks explicit exclusions.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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