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search_customer_comments

Search customer comments by text query to find relevant feedback quickly. Filter by phone, agent, or tag to narrow results.

Instructions

Buscar en comentarios — Busca texto en los comentarios de todos los clientes [query]

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
queryYesTexto a buscar en los comentarios
limitNo
phoneNoTelefono del cliente
commentNoTexto del comentario
agent_nameNoNombre del agente
tag_nameNoNombre del tag
tag_colorNoColor del tag en formato hexadecimal
primary_phoneNoTelefono principal para merge
secondary_phoneNoTelefono secundario para merge
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description must carry the full burden of behavioral disclosure. It only states the search scope ('all customers'), but omits details like pagination, result format, performance implications, or side effects.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single concise sentence, but it is under-informative. It earns its place but fails to provide necessary context beyond the bare function.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With 9 parameters, no output schema, and no annotations, the description is too sparse. It does not explain return values, filtering behavior, or how to use non-required parameters effectively, leaving many questions unanswered.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 89%, with 8 of 9 parameters already described in the schema. The tool description does not add any additional parameter meaning beyond the bare mention of '[query]', so it does not significantly improve clarity beyond the schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description uses a specific verb ('Buscar'/'Search') and resource ('comentarios de todos los clientes'/'comments of all customers'), clearly distinguishing it from sibling search tools like search_conversations, search_customers, and global_search, which target different entities.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides no guidance on when to use this tool versus alternatives (e.g., search_customers, global_search), nor any conditions or exclusions. It only states the basic function.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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