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get_customer_info

Retrieve a complete customer profile including CRM data, comments, tags, conversations, files, and tasks by phone number or name.

Instructions

Informacion del cliente — Obtiene perfil completo de un cliente: datos CRM, comentarios, tags, conversacion, archivos y tareas [query]

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
phoneYesNumero de telefono del cliente
queryNoBuscar cliente por nombre o teléfono
commentNoTexto del comentario
agent_nameNoNombre del agente
limitNoMaximo de resultados
tag_nameNoNombre del tag
tag_colorNoColor del tag en formato hexadecimal
primary_phoneNoTelefono principal para merge
secondary_phoneNoTelefono secundario para merge
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided, so description carries the burden. It indicates a read operation ('Obtiene'), but does not disclose authorization requirements, rate limits, or whether it modifies state. The [query] token is unclear.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Single sentence, concise and to the point. The bracketed [query] is somewhat informal but does not harm clarity significantly. Could be slightly more structured.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

No output schema, so description should detail return structure. It lists components but omits pagination, limits, or field details. With 9 parameters, the scope of a 'full profile' is unclear.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema has 100% coverage with parameter descriptions. The tool description adds no detail beyond listing the data types, and the [query] reference is not explained. Baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description clearly states it retrieves a full customer profile including CRM data, comments, tags, conversation, files, and tasks. The verb 'Obtiene' and specific resource components distinguish it from sibling tools like get_crm_customer or get_customer_comments.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No explicit guidance on when to use this tool versus others. It implies use for a comprehensive overview, but does not mention prerequisites or alternatives like get_crm_customer for CRM-only needs.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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