add_email_note
Add an internal note to an email thread. The note is visible only to agents, enabling private team communication during ticket handling.
Instructions
Anadir nota interna a hilo de email — Agrega una nota interna a un hilo de email. Solo visible para agentes. [mutation]
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| thread_id | Yes | ID del hilo | |
| note_text | Yes | Texto de la nota | |
| agent_name | No | Nombre del agente | |
| agent_color | No | Color del agente | |
| avatar_url | No | URL del avatar del agente |