save_smart_followup_config
Update smart follow-up configuration for WhatsApp automation. Only send changed fields; system automatically checks for opt-outs and negative sentiment before sending.
Instructions
Actualizar configuracion Smart Follow-up — Actualiza la configuracion de seguimiento inteligente. Solo envia los campos que quieras cambiar. El sistema verifica automaticamente que el contacto no este dado de baja (mass marketing) y no tenga sentimiento negativo antes de enviar. [mutation] (requiere confirmación: pasar confirm=true para ejecutar)
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| enabled | No | Enable or disable smart follow-up | |
| run_hour | No | Hour to run (0-23) in shop's timezone | |
| lookback_hours | No | How many hours back to look for conversations (default 24) | |
| min_intent_level | No | Minimum intent level to follow up: 'low', 'medium', or 'high' | |
| max_attempts | No | Maximum follow-up attempts per conversation (1-5) | |
| retry_interval_hours | No | Hours to wait between retry attempts for the same conversation | |
| max_conversations | No | Maximum conversations to process per cron run | |
| auto_send_enabled | No | Whether to automatically send WhatsApp follow-up messages | |
| archive_after_send | No | Whether to archive the WhatsApp chat after sending follow-up | |
| delay_days | No | Days to wait before sending follow-up (0-7) | |
| run_days | No | Days of the week to run (0=Sunday, 1=Monday, ..., 6=Saturday). JSON array of integers. | |
| tracking_days | No | Days to track conversions after follow-up is sent | |
| reset_attempts_days | No | Days after which attempt count resets for a conversation | |
| custom_instructions | No | Instrucciones personalizadas para la IA al generar mensajes de seguimiento | |
| followup_tone | No | Tono de los mensajes de seguimiento: 'friendly' (amigable), 'professional' (profesional) o 'casual' | |
| whatsapp_session_id | No | ID de la sesion de WhatsApp a usar para enviar los mensajes de seguimiento | |
| exclude_phones | No | Lista de telefonos a excluir del seguimiento (maximo 200). Formato: array de strings con prefijo + | |
| sending_window_start | No | Hora de inicio de la ventana de envio (0-23). null para desactivar ventana | |
| sending_window_end | No | Hora de fin de la ventana de envio (0-23). null para desactivar ventana | |
| confirm | No | Pasar true para confirmar la ejecución de esta acción peligrosa |