Skip to main content
Glama
matthewlboyd

Freshservice MCP Server

by matthewlboyd

get_workspaces

Fetch a list of all workspaces from Freshservice, with pagination options to browse through them.

Instructions

List all workspaces.

Args: page: Page number. per_page: Results per page.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
pageNo
per_pageNo

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries full responsibility for behavioral disclosure, but it only repeats the base functionality. It does not mention read-only nature, pagination behavior, rate limits, or response content beyond the output schema.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is extremely concise and front-loaded, with the core action in the first sentence and parameter explanations following. No extraneous information is included.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple paginated list endpoint with an output schema present, the description is mostly adequate. It could mention that it returns a list of workspace objects, but the output schema reduces the need for explicit return value explanation.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The description adds minimal semantic value by explaining 'page: Page number' and 'per_page: Results per page', which the schema lacks. However, this essentially restates the parameter names without adding detail like starting index or maximum values.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description 'List all workspaces' clearly states the tool's function with a specific verb and resource. It is unambiguous and distinguishes itself from sibling tools, none of which target workspaces.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides no guidance on when to use this tool versus alternatives, nor does it mention any prerequisites or contexts. There are no explicit exclusions or alternative tool references.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Install Server

Other Tools

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/matthewlboyd/freshservice-mcp'

If you have feedback or need assistance with the MCP directory API, please join our Discord server