Update agent group
update_groupUpdate an agent group by changing only the fields you supply, such as name, description, members, assignment rules, or business hours.
Instructions
Update an agent group. Only the supplied fields change.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| group_id | Yes | Agent group ID | |
| group_fields | Yes | Fields to change: name, description, agent_ids, observer_ids, auto_ticket_assign, escalate_to, unassigned_for, business_hours_id |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||