Create requester
create_requesterCreates a new requester in Freshservice from a first name plus an email or phone number, so you can register users who submit or are affected by tickets.
Instructions
Create a requester. One of primary_email, work_phone_number or mobile_phone_number is required.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| address | No | ||
| language | No | Language code, e.g. 'en' | |
| job_title | No | Job title | |
| last_name | No | Last name | |
| time_zone | No | e.g. 'Sydney' | |
| first_name | Yes | First name | |
| location_id | No | Location ID | |
| time_format | No | '12h' or '24h' | |
| custom_fields | No | Custom field values keyed by the field's API name (see *_fields tools) | |
| primary_email | No | Primary email (or a phone number is required) | |
| department_ids | No | Department IDs | |
| secondary_emails | No | Additional emails | |
| work_phone_number | No | Work phone | |
| mobile_phone_number | No | Mobile phone | |
| reporting_manager_id | No | Manager's user ID | |
| background_information | No | ||
| can_see_all_tickets_from_associated_departments | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||