resolve_incident
Resolve incidents in ServiceNow by providing incident ID, resolution code, and notes. Streamline incident management and close tasks efficiently using the MCP server integration.
Instructions
Resolve an incident in ServiceNow
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| incident_id | Yes | Incident ID or sys_id | |
| resolution_code | Yes | Resolution code for the incident | |
| resolution_notes | Yes | Resolution notes for the incident |
Input Schema (JSON Schema)
{
"description": "Parameters for resolving an incident.",
"properties": {
"incident_id": {
"description": "Incident ID or sys_id",
"title": "Incident Id",
"type": "string"
},
"resolution_code": {
"description": "Resolution code for the incident",
"title": "Resolution Code",
"type": "string"
},
"resolution_notes": {
"description": "Resolution notes for the incident",
"title": "Resolution Notes",
"type": "string"
}
},
"required": [
"incident_id",
"resolution_code",
"resolution_notes"
],
"title": "ResolveIncidentParams",
"type": "object"
}