ServiceNow MCP Server

MIT License

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add_comment

Add comments or work notes to ServiceNow incidents using incident ID and comment text. Facilitates incident updates and collaboration directly through the ServiceNow MCP Server.

Instructions

Add a comment to an incident in ServiceNow

Input Schema

Name	Required	Description
`comment`	Yes	Comment to add to the incident
`incident_id`	Yes	Incident ID or sys_id
`is_work_note`	No	Whether the comment is a work note

Input Schema (JSON Schema)

{
  "description": "Parameters for adding a comment to an incident.",
  "properties": {
    "comment": {
      "description": "Comment to add to the incident",
      "title": "Comment",
      "type": "string"
    },
    "incident_id": {
      "description": "Incident ID or sys_id",
      "title": "Incident Id",
      "type": "string"
    },
    "is_work_note": {
      "default": false,
      "description": "Whether the comment is a work note",
      "title": "Is Work Note",
      "type": "boolean"
    }
  },
  "required": [
    "incident_id",
    "comment"
  ],
  "title": "AddCommentParams",
  "type": "object"
}

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