create_article
Generate and publish a new knowledge article in ServiceNow with a title, body text, short description, category, and knowledge base, facilitating organized information sharing.
Instructions
Create a new knowledge article
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| article_type | No | The type of article | text |
| category | Yes | Category for the article | |
| keywords | No | Keywords for search | |
| knowledge_base | Yes | The knowledge base to create the article in | |
| short_description | Yes | Short description of the article | |
| text | Yes | The main body text for the article | |
| title | Yes | Title of the article |
Implementation Reference
- The main handler function for the 'create_article' tool. It constructs a POST request to the ServiceNow 'kb_knowledge' table API endpoint using the provided parameters and returns an ArticleResponse.def create_article( config: ServerConfig, auth_manager: AuthManager, params: CreateArticleParams, ) -> ArticleResponse: """ Create a new knowledge article. Args: config: Server configuration. auth_manager: Authentication manager. params: Parameters for creating the article. Returns: Response with the created article details. """ api_url = f"{config.api_url}/table/kb_knowledge" # Build request data data = { "short_description": params.short_description, "text": params.text, "kb_knowledge_base": params.knowledge_base, "kb_category": params.category, "article_type": params.article_type, } if params.title: data["short_description"] = params.title if params.keywords: data["keywords"] = params.keywords # Make request try: response = requests.post( api_url, json=data, headers=auth_manager.get_headers(), timeout=config.timeout, ) response.raise_for_status() result = response.json().get("result", {}) return ArticleResponse( success=True, message="Article created successfully", article_id=result.get("sys_id"), article_title=result.get("short_description"), workflow_state=result.get("workflow_state"), ) except requests.RequestException as e: logger.error(f"Failed to create article: {e}") return ArticleResponse( success=False, message=f"Failed to create article: {str(e)}", )
- Pydantic model defining the input parameters for the create_article tool, including title, text, short_description, knowledge_base, category, keywords, and article_type.class CreateArticleParams(BaseModel): """Parameters for creating a knowledge article.""" title: str = Field(..., description="Title of the article") text: str = Field(..., description="The main body text for the article") short_description: str = Field(..., description="Short description of the article") knowledge_base: str = Field(..., description="The knowledge base to create the article in") category: str = Field(..., description="Category for the article") keywords: Optional[str] = Field(None, description="Keywords for search") article_type: Optional[str] = Field("text", description="The type of article")
- src/servicenow_mcp/utils/tool_utils.py:683-689 (registration)Registration of the 'create_article' tool in the get_tool_definitions dictionary, mapping the tool name to its implementation function, params model, return type, description, and serialization method."create_article": ( create_article_tool, CreateArticleParams, str, # Expects JSON string "Create a new knowledge article", "json_dict", # Tool returns Pydantic model ),
- src/servicenow_mcp/tools/__init__.py:162-162 (registration)Export of create_article in the __all__ list for the tools module."create_article",
- Import alias for the create_article function used in tool registration.create_article as create_article_tool, )