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ServiceNow MCP Server

MIT License

list_incidents

Retrieve and filter incidents from ServiceNow using customizable parameters such as state, assigned user, category, and search query. Supports pagination with limit and offset options for efficient data management.

Instructions

List incidents from ServiceNow

Input Schema

NameRequiredDescriptionDefault
assigned_toNoFilter by assigned user
categoryNoFilter by category
limitNoMaximum number of incidents to return
offsetNoOffset for pagination
queryNoSearch query for incidents
stateNoFilter by incident state

Input Schema (JSON Schema)

{ "description": "Parameters for listing incidents.", "properties": { "assigned_to": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Filter by assigned user", "title": "Assigned To" }, "category": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Filter by category", "title": "Category" }, "limit": { "default": 10, "description": "Maximum number of incidents to return", "title": "Limit", "type": "integer" }, "offset": { "default": 0, "description": "Offset for pagination", "title": "Offset", "type": "integer" }, "query": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Search query for incidents", "title": "Query" }, "state": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Filter by incident state", "title": "State" } }, "title": "ListIncidentsParams", "type": "object" }

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