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ServiceNow MCP Server

list_incidents

Retrieve ServiceNow incidents with filters for state, assigned user, category, and search queries. Supports pagination for efficient incident management.

Instructions

List incidents from ServiceNow

Input Schema

NameRequiredDescriptionDefault
assigned_toNoFilter by assigned user
categoryNoFilter by category
limitNoMaximum number of incidents to return
offsetNoOffset for pagination
queryNoSearch query for incidents
stateNoFilter by incident state

Input Schema (JSON Schema)

{ "description": "Parameters for listing incidents.", "properties": { "assigned_to": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Filter by assigned user", "title": "Assigned To" }, "category": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Filter by category", "title": "Category" }, "limit": { "default": 10, "description": "Maximum number of incidents to return", "title": "Limit", "type": "integer" }, "offset": { "default": 0, "description": "Offset for pagination", "title": "Offset", "type": "integer" }, "query": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Search query for incidents", "title": "Query" }, "state": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Filter by incident state", "title": "State" } }, "title": "ListIncidentsParams", "type": "object" }

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