update_user

update_user

Modify user details in ServiceNow, including username, email, roles, and account status, using the user ID or sys_id as a key identifier.

Instructions

Update an existing user in ServiceNow

Input Schema

Name	Required	Description
`active`	No	Whether the user account is active
`department`	No	Department the user belongs to
`email`	No	Email address of the user
`first_name`	No	First name of the user
`last_name`	No	Last name of the user
`location`	No	Location of the user
`manager`	No	Manager of the user (sys_id or username)
`mobile_phone`	No	Mobile phone number of the user
`password`	No	Password for the user account
`phone`	No	Phone number of the user
`roles`	No	Roles to assign to the user
`title`	No	Job title of the user
`user_id`	Yes	User ID or sys_id to update
`user_name`	No	Username for the user

Input Schema (JSON Schema)

{
  "description": "Parameters for updating a user.",
  "properties": {
    "active": {
      "anyOf": [
        {
          "type": "boolean"
        },
        {
          "type": "null"
        }
      ],
      "default": null,
      "description": "Whether the user account is active",
      "title": "Active"
    },
    "department": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "null"
        }
      ],
      "default": null,
      "description": "Department the user belongs to",
      "title": "Department"
    },
    "email": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "null"
        }
      ],
      "default": null,
      "description": "Email address of the user",
      "title": "Email"
    },
    "first_name": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "null"
        }
      ],
      "default": null,
      "description": "First name of the user",
      "title": "First Name"
    },
    "last_name": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "null"
        }
      ],
      "default": null,
      "description": "Last name of the user",
      "title": "Last Name"
    },
    "location": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "null"
        }
      ],
      "default": null,
      "description": "Location of the user",
      "title": "Location"
    },
    "manager": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "null"
        }
      ],
      "default": null,
      "description": "Manager of the user (sys_id or username)",
      "title": "Manager"
    },
    "mobile_phone": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "null"
        }
      ],
      "default": null,
      "description": "Mobile phone number of the user",
      "title": "Mobile Phone"
    },
    "password": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "null"
        }
      ],
      "default": null,
      "description": "Password for the user account",
      "title": "Password"
    },
    "phone": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "null"
        }
      ],
      "default": null,
      "description": "Phone number of the user",
      "title": "Phone"
    },
    "roles": {
      "anyOf": [
        {
          "items": {
            "type": "string"
          },
          "type": "array"
        },
        {
          "type": "null"
        }
      ],
      "default": null,
      "description": "Roles to assign to the user",
      "title": "Roles"
    },
    "title": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "null"
        }
      ],
      "default": null,
      "description": "Job title of the user",
      "title": "Title"
    },
    "user_id": {
      "description": "User ID or sys_id to update",
      "title": "User Id",
      "type": "string"
    },
    "user_name": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "null"
        }
      ],
      "default": null,
      "description": "Username for the user",
      "title": "User Name"
    }
  },
  "required": [
    "user_id"
  ],
  "title": "UpdateUserParams",
  "type": "object"
}

ServiceNow MCP Server

Instructions

Input Schema

Input Schema (JSON Schema)

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