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ServiceNow MCP Server

update_user

Modify user details in ServiceNow by updating fields such as username, email, roles, department, and more using the user ID. Streamline user management processes.

Instructions

Update an existing user in ServiceNow

Input Schema

NameRequiredDescriptionDefault
activeNoWhether the user account is active
departmentNoDepartment the user belongs to
emailNoEmail address of the user
first_nameNoFirst name of the user
last_nameNoLast name of the user
locationNoLocation of the user
managerNoManager of the user (sys_id or username)
mobile_phoneNoMobile phone number of the user
passwordNoPassword for the user account
phoneNoPhone number of the user
rolesNoRoles to assign to the user
titleNoJob title of the user
user_idYesUser ID or sys_id to update
user_nameNoUsername for the user

Input Schema (JSON Schema)

{ "description": "Parameters for updating a user.", "properties": { "active": { "anyOf": [ { "type": "boolean" }, { "type": "null" } ], "default": null, "description": "Whether the user account is active", "title": "Active" }, "department": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Department the user belongs to", "title": "Department" }, "email": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Email address of the user", "title": "Email" }, "first_name": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "First name of the user", "title": "First Name" }, "last_name": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Last name of the user", "title": "Last Name" }, "location": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Location of the user", "title": "Location" }, "manager": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Manager of the user (sys_id or username)", "title": "Manager" }, "mobile_phone": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Mobile phone number of the user", "title": "Mobile Phone" }, "password": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Password for the user account", "title": "Password" }, "phone": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Phone number of the user", "title": "Phone" }, "roles": { "anyOf": [ { "items": { "type": "string" }, "type": "array" }, { "type": "null" } ], "default": null, "description": "Roles to assign to the user", "title": "Roles" }, "title": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Job title of the user", "title": "Title" }, "user_id": { "description": "User ID or sys_id to update", "title": "User Id", "type": "string" }, "user_name": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Username for the user", "title": "User Name" } }, "required": [ "user_id" ], "title": "UpdateUserParams", "type": "object" }

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