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vparlapalli490

ServiceNow MCP Server

create_catalog_item_variable

Add custom fields to ServiceNow catalog items to collect user input during request processes. Define variable types, labels, requirements, and validation rules for structured data collection.

Instructions

Create a new catalog item variable

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
catalog_item_idYesThe sys_id of the catalog item
nameYesThe name of the variable (internal name)
typeYesThe type of variable (e.g., string, integer, boolean, reference)
labelYesThe display label for the variable
mandatoryNoWhether the variable is required
help_textNoHelp text to display with the variable
default_valueNoDefault value for the variable
descriptionNoDescription of the variable
orderNoDisplay order of the variable
reference_tableNoFor reference fields, the table to reference
reference_qualifierNoFor reference fields, the query to filter reference options
max_lengthNoMaximum length for string fields
minNoMinimum value for numeric fields
maxNoMaximum value for numeric fields

Implementation Reference

  • Core handler function that executes the tool by constructing a POST request to the ServiceNow item_option_new table API and handling the response.
    def create_catalog_item_variable( config: ServerConfig, auth_manager: AuthManager, params: CreateCatalogItemVariableParams, ) -> CatalogItemVariableResponse: """ Create a new variable (form field) for a catalog item. Args: config: Server configuration. auth_manager: Authentication manager. params: Parameters for creating a catalog item variable. Returns: Response with information about the created variable. """ api_url = f"{config.instance_url}/api/now/table/item_option_new" # Build request data data = { "cat_item": params.catalog_item_id, "name": params.name, "type": params.type, "question_text": params.label, "mandatory": str(params.mandatory).lower(), # ServiceNow expects "true"/"false" strings } if params.help_text: data["help_text"] = params.help_text if params.default_value: data["default_value"] = params.default_value if params.description: data["description"] = params.description if params.order is not None: data["order"] = params.order if params.reference_table: data["reference"] = params.reference_table if params.reference_qualifier: data["reference_qual"] = params.reference_qualifier if params.max_length: data["max_length"] = params.max_length if params.min is not None: data["min"] = params.min if params.max is not None: data["max"] = params.max # Make request try: response = requests.post( api_url, json=data, headers=auth_manager.get_headers(), timeout=config.timeout, ) response.raise_for_status() result = response.json().get("result", {}) return CatalogItemVariableResponse( success=True, message="Catalog item variable created successfully", variable_id=result.get("sys_id"), details=result, ) except requests.RequestException as e: logger.error(f"Failed to create catalog item variable: {e}") return CatalogItemVariableResponse( success=False, message=f"Failed to create catalog item variable: {str(e)}", )
  • Pydantic BaseModel defining the input parameters and validation schema for the create_catalog_item_variable tool.
    class CreateCatalogItemVariableParams(BaseModel): """Parameters for creating a catalog item variable.""" catalog_item_id: str = Field(..., description="The sys_id of the catalog item") name: str = Field(..., description="The name of the variable (internal name)") type: str = Field(..., description="The type of variable (e.g., string, integer, boolean, reference)") label: str = Field(..., description="The display label for the variable") mandatory: bool = Field(False, description="Whether the variable is required") help_text: Optional[str] = Field(None, description="Help text to display with the variable") default_value: Optional[str] = Field(None, description="Default value for the variable") description: Optional[str] = Field(None, description="Description of the variable") order: Optional[int] = Field(None, description="Display order of the variable") reference_table: Optional[str] = Field(None, description="For reference fields, the table to reference") reference_qualifier: Optional[str] = Field(None, description="For reference fields, the query to filter reference options") max_length: Optional[int] = Field(None, description="Maximum length for string fields") min: Optional[int] = Field(None, description="Minimum value for numeric fields") max: Optional[int] = Field(None, description="Maximum value for numeric fields")
  • Central registration of the tool in get_tool_definitions() dictionary. Maps tool name to handler alias, input schema, return type hint, description, and output serialization method used by the MCP server.
    "create_catalog_item_variable": ( create_catalog_item_variable_tool, CreateCatalogItemVariableParams, Dict[str, Any], # Expects dict "Create a new catalog item variable", "dict", # Tool returns Pydantic model ),

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