create_change_request
Generate a new change request in ServiceNow by specifying details such as type, risk, impact, and start/end dates. Facilitates IT change management for efficient workflow tracking.
Instructions
Create a new change request in ServiceNow
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| assignment_group | No | Group assigned to the change | |
| category | No | Category of the change | |
| description | No | Detailed description of the change request | |
| end_date | No | Planned end date (YYYY-MM-DD HH:MM:SS) | |
| impact | No | Impact of the change | |
| requested_by | No | User who requested the change | |
| risk | No | Risk level of the change | |
| short_description | Yes | Short description of the change request | |
| start_date | No | Planned start date (YYYY-MM-DD HH:MM:SS) | |
| type | Yes | Type of change (normal, standard, emergency) |
Input Schema (JSON Schema)
{
"description": "Parameters for creating a change request.",
"properties": {
"assignment_group": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
],
"default": null,
"description": "Group assigned to the change",
"title": "Assignment Group"
},
"category": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
],
"default": null,
"description": "Category of the change",
"title": "Category"
},
"description": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
],
"default": null,
"description": "Detailed description of the change request",
"title": "Description"
},
"end_date": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
],
"default": null,
"description": "Planned end date (YYYY-MM-DD HH:MM:SS)",
"title": "End Date"
},
"impact": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
],
"default": null,
"description": "Impact of the change",
"title": "Impact"
},
"requested_by": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
],
"default": null,
"description": "User who requested the change",
"title": "Requested By"
},
"risk": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
],
"default": null,
"description": "Risk level of the change",
"title": "Risk"
},
"short_description": {
"description": "Short description of the change request",
"title": "Short Description",
"type": "string"
},
"start_date": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
],
"default": null,
"description": "Planned start date (YYYY-MM-DD HH:MM:SS)",
"title": "Start Date"
},
"type": {
"description": "Type of change (normal, standard, emergency)",
"title": "Type",
"type": "string"
}
},
"required": [
"short_description",
"type"
],
"title": "CreateChangeRequestParams",
"type": "object"
}