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ServiceNow MCP Server

MIT License

create_change_request

Initiate a new change request in ServiceNow by specifying details such as type, risk, impact, and assignment group. Streamline IT change management processes efficiently.

Instructions

Create a new change request in ServiceNow

Input Schema

NameRequiredDescriptionDefault
assignment_groupNoGroup assigned to the change
categoryNoCategory of the change
descriptionNoDetailed description of the change request
end_dateNoPlanned end date (YYYY-MM-DD HH:MM:SS)
impactNoImpact of the change
requested_byNoUser who requested the change
riskNoRisk level of the change
short_descriptionYesShort description of the change request
start_dateNoPlanned start date (YYYY-MM-DD HH:MM:SS)
typeYesType of change (normal, standard, emergency)

Input Schema (JSON Schema)

{ "description": "Parameters for creating a change request.", "properties": { "assignment_group": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Group assigned to the change", "title": "Assignment Group" }, "category": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Category of the change", "title": "Category" }, "description": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Detailed description of the change request", "title": "Description" }, "end_date": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Planned end date (YYYY-MM-DD HH:MM:SS)", "title": "End Date" }, "impact": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Impact of the change", "title": "Impact" }, "requested_by": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "User who requested the change", "title": "Requested By" }, "risk": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Risk level of the change", "title": "Risk" }, "short_description": { "description": "Short description of the change request", "title": "Short Description", "type": "string" }, "start_date": { "anyOf": [ { "type": "string" }, { "type": "null" } ], "default": null, "description": "Planned start date (YYYY-MM-DD HH:MM:SS)", "title": "Start Date" }, "type": { "description": "Type of change (normal, standard, emergency)", "title": "Type", "type": "string" } }, "required": [ "short_description", "type" ], "title": "CreateChangeRequestParams", "type": "object" }

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