create_incident
Automate incident creation in ServiceNow by specifying details like description, priority, and assigned user. Simplifies tracking and resolving issues using the MCP Server.
Instructions
Create a new incident in ServiceNow
Input Schema
Name | Required | Description | Default |
---|---|---|---|
assigned_to | No | User assigned to the incident | |
assignment_group | No | Group assigned to the incident | |
caller_id | No | User who reported the incident | |
category | No | Category of the incident | |
description | No | Detailed description of the incident | |
impact | No | Impact of the incident | |
priority | No | Priority of the incident | |
short_description | Yes | Short description of the incident | |
subcategory | No | Subcategory of the incident | |
urgency | No | Urgency of the incident |