update_incident
Modify an existing incident in ServiceNow by updating details such as description, state, priority, assigned user, and work notes using the incident ID.
Instructions
Update an existing incident in ServiceNow
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| assigned_to | No | User assigned to the incident | |
| assignment_group | No | Group assigned to the incident | |
| category | No | Category of the incident | |
| close_code | No | Close code for the incident | |
| close_notes | No | Close notes to add to the incident | |
| description | No | Detailed description of the incident | |
| impact | No | Impact of the incident | |
| incident_id | Yes | Incident ID or sys_id | |
| priority | No | Priority of the incident | |
| short_description | No | Short description of the incident | |
| state | No | State of the incident | |
| subcategory | No | Subcategory of the incident | |
| urgency | No | Urgency of the incident | |
| work_notes | No | Work notes to add to the incident |