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ServiceNow MCP Server

add_comment

Add comments or work notes to incidents in ServiceNow using incident ID, enabling clear communication and updates within the platform.

Instructions

Add a comment to an incident in ServiceNow

Input Schema

NameRequiredDescriptionDefault
paramsYes

Input Schema (JSON Schema)

{ "$defs": { "AddCommentParams": { "description": "Parameters for adding a comment to an incident.", "properties": { "comment": { "description": "Comment to add to the incident", "title": "Comment", "type": "string" }, "incident_id": { "description": "Incident ID or sys_id", "title": "Incident Id", "type": "string" }, "is_work_note": { "default": false, "description": "Whether the comment is a work note", "title": "Is Work Note", "type": "boolean" } }, "required": [ "incident_id", "comment" ], "title": "AddCommentParams", "type": "object" } }, "properties": { "params": { "$ref": "#/$defs/AddCommentParams" } }, "required": [ "params" ], "title": "add_commentArguments", "type": "object" }

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