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list_catalog_items

Retrieve service catalog items from a ServiceNow instance based on filters like category, activity status, and search queries. Supports pagination for managing large datasets.

Instructions

List service catalog items.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
paramsYes

Implementation Reference

  • The core handler function that executes the list_catalog_items tool. It queries the ServiceNow sc_cat_item table via REST API, applies filters based on params, formats the results, and returns a structured dictionary.
    def list_catalog_items( config: ServerConfig, auth_manager: AuthManager, params: ListCatalogItemsParams, ) -> Dict[str, Any]: """ List service catalog items from ServiceNow. Args: config: Server configuration auth_manager: Authentication manager params: Parameters for listing catalog items Returns: Dictionary containing catalog items and metadata """ logger.info("Listing service catalog items") # Build the API URL url = f"{config.instance_url}/api/now/table/sc_cat_item" # Prepare query parameters query_params = { "sysparm_limit": params.limit, "sysparm_offset": params.offset, "sysparm_display_value": "true", "sysparm_exclude_reference_link": "true", } # Add filters filters = [] if params.active: filters.append("active=true") if params.category: filters.append(f"category={params.category}") if params.query: filters.append(f"short_descriptionLIKE{params.query}^ORnameLIKE{params.query}") if filters: query_params["sysparm_query"] = "^".join(filters) # Make the API request headers = auth_manager.get_headers() headers["Accept"] = "application/json" try: response = requests.get(url, headers=headers, params=query_params) response.raise_for_status() # Process the response result = response.json() items = result.get("result", []) # Format the response formatted_items = [] for item in items: formatted_items.append({ "sys_id": item.get("sys_id", ""), "name": item.get("name", ""), "short_description": item.get("short_description", ""), "category": item.get("category", ""), "price": item.get("price", ""), "picture": item.get("picture", ""), "active": item.get("active", ""), "order": item.get("order", ""), }) return { "success": True, "message": f"Retrieved {len(formatted_items)} catalog items", "items": formatted_items, "total": len(formatted_items), "limit": params.limit, "offset": params.offset, } except requests.exceptions.RequestException as e: logger.error(f"Error listing catalog items: {str(e)}") return { "success": False, "message": f"Error listing catalog items: {str(e)}", "items": [], "total": 0, "limit": params.limit, "offset": params.offset, }
  • Pydantic BaseModel defining the input schema/parameters for the list_catalog_items tool, including pagination, filtering, and search options.
    class ListCatalogItemsParams(BaseModel): """Parameters for listing service catalog items.""" limit: int = Field(10, description="Maximum number of catalog items to return") offset: int = Field(0, description="Offset for pagination") category: Optional[str] = Field(None, description="Filter by category") query: Optional[str] = Field(None, description="Search query for catalog items") active: bool = Field(True, description="Whether to only return active catalog items")
  • MCP tool registration entry in get_tool_definitions() dictionary. Maps the tool name to its implementation function (alias), input schema model, return type hint, description, and serialization method used by the MCP server.
    "list_catalog_items": ( list_catalog_items_tool, ListCatalogItemsParams, str, # Expects JSON string "List service catalog items.", "json", # Tool returns list/dict ),
  • Import alias for the list_catalog_items implementation function, used in the MCP tool definitions.
    from servicenow_mcp.tools.catalog_tools import ( list_catalog_items as list_catalog_items_tool, )
  • Import of the list_catalog_items function into the tools package namespace, making it available for MCP registration.
    from servicenow_mcp.tools.catalog_tools import ( create_catalog_category, get_catalog_item, list_catalog_categories, list_catalog_items,

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