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update_change_request

Modify details of an existing change request in ServiceNow, including assignment group, category, description, impact, risk, start/end dates, state, and work notes using the Change Id.

Instructions

Update an existing change request in ServiceNow

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
paramsYes

Implementation Reference

  • The core handler function that executes the update_change_request tool. It validates input parameters using UpdateChangeRequestParams, prepares the update data, and sends a PUT request to the ServiceNow change_request table API endpoint.
    def update_change_request( auth_manager: AuthManager, server_config: ServerConfig, params: Dict[str, Any], ) -> Dict[str, Any]: """ Update an existing change request in ServiceNow. Args: auth_manager: The authentication manager. server_config: The server configuration. params: The parameters for updating the change request. Returns: The updated change request. """ # Unwrap and validate parameters result = _unwrap_and_validate_params( params, UpdateChangeRequestParams, required_fields=["change_id"] ) if not result["success"]: return result validated_params = result["params"] # Prepare the request data data = {} # Add fields if provided if validated_params.short_description: data["short_description"] = validated_params.short_description if validated_params.description: data["description"] = validated_params.description if validated_params.state: data["state"] = validated_params.state if validated_params.risk: data["risk"] = validated_params.risk if validated_params.impact: data["impact"] = validated_params.impact if validated_params.category: data["category"] = validated_params.category if validated_params.assignment_group: data["assignment_group"] = validated_params.assignment_group if validated_params.start_date: data["start_date"] = validated_params.start_date if validated_params.end_date: data["end_date"] = validated_params.end_date if validated_params.work_notes: data["work_notes"] = validated_params.work_notes # Get the instance URL instance_url = _get_instance_url(auth_manager, server_config) if not instance_url: return { "success": False, "message": "Cannot find instance_url in either server_config or auth_manager", } # Get the headers headers = _get_headers(auth_manager, server_config) if not headers: return { "success": False, "message": "Cannot find get_headers method in either auth_manager or server_config", } # Add Content-Type header headers["Content-Type"] = "application/json" # Make the API request url = f"{instance_url}/api/now/table/change_request/{validated_params.change_id}" try: response = requests.put(url, json=data, headers=headers) response.raise_for_status() result = response.json() return { "success": True, "message": "Change request updated successfully", "change_request": result["result"], } except requests.exceptions.RequestException as e: logger.error(f"Error updating change request: {e}") return { "success": False, "message": f"Error updating change request: {str(e)}", }
  • Pydantic model defining the input schema for the update_change_request tool, including required change_id and optional fields for updating the change request.
    class UpdateChangeRequestParams(BaseModel): """Parameters for updating a change request.""" change_id: str = Field(..., description="Change request ID or sys_id") short_description: Optional[str] = Field(None, description="Short description of the change request") description: Optional[str] = Field(None, description="Detailed description of the change request") state: Optional[str] = Field(None, description="State of the change request") risk: Optional[str] = Field(None, description="Risk level of the change") impact: Optional[str] = Field(None, description="Impact of the change") category: Optional[str] = Field(None, description="Category of the change") assignment_group: Optional[str] = Field(None, description="Group assigned to the change") start_date: Optional[str] = Field(None, description="Planned start date (YYYY-MM-DD HH:MM:SS)") end_date: Optional[str] = Field(None, description="Planned end date (YYYY-MM-DD HH:MM:SS)") work_notes: Optional[str] = Field(None, description="Work notes to add to the change request")
  • Registers the update_change_request tool in the tool_definitions dictionary used by the MCP server, associating the handler function, input schema, return type, description, and serialization method.
    "update_change_request": ( update_change_request_tool, UpdateChangeRequestParams, str, "Update an existing change request in ServiceNow", "str", ),
  • Imports the update_change_request function into the tools package namespace, exposing it for use.
    from servicenow_mcp.tools.change_tools import ( add_change_task, approve_change, create_change_request, get_change_request_details, list_change_requests, reject_change, submit_change_for_approval, update_change_request, )

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