create_category

create_category

Define and organize knowledge by creating new categories or subcategories in a ServiceNow knowledge base. Specify title, description, and parent category for structured content management.

Instructions

Create a new category in a knowledge base

Input Schema

Name	Required	Description
`active`	No	Whether the category is active
`description`	No	Description of the category
`knowledge_base`	Yes	The knowledge base to create the category in
`parent_category`	No	Parent category (if creating a subcategory)
`title`	Yes	Title of the category

Input Schema (JSON Schema)

{
  "description": "Parameters for creating a category in a knowledge base.",
  "properties": {
    "active": {
      "default": true,
      "description": "Whether the category is active",
      "title": "Active",
      "type": "boolean"
    },
    "description": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "null"
        }
      ],
      "default": null,
      "description": "Description of the category",
      "title": "Description"
    },
    "knowledge_base": {
      "description": "The knowledge base to create the category in",
      "title": "Knowledge Base",
      "type": "string"
    },
    "parent_category": {
      "anyOf": [
        {
          "type": "string"
        },
        {
          "type": "null"
        }
      ],
      "default": null,
      "description": "Parent category (if creating a subcategory)",
      "title": "Parent Category"
    },
    "title": {
      "description": "Title of the category",
      "title": "Title",
      "type": "string"
    }
  },
  "required": [
    "title",
    "knowledge_base"
  ],
  "title": "CreateCategoryParams",
  "type": "object"
}

ServiceNow MCP Server

Instructions

Input Schema

Input Schema (JSON Schema)

Other Tools from ServiceNow MCP Server

Related Tools

MCP directory API