create_knowledge_base
Create a new knowledge base in ServiceNow with customizable title, description, owner, managers, and workflows for publication and retirement processes.
Instructions
Create a new knowledge base in ServiceNow
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| description | No | Description of the knowledge base | |
| managers | No | Users who can manage this knowledge base | |
| owner | No | The specified admin user or group | |
| publish_workflow | No | Publication workflow | Knowledge - Instant Publish |
| retire_workflow | No | Retirement workflow | Knowledge - Instant Retire |
| title | Yes | Title of the knowledge base |
Input Schema (JSON Schema)
{
"description": "Parameters for creating a knowledge base.",
"properties": {
"description": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
],
"default": null,
"description": "Description of the knowledge base",
"title": "Description"
},
"managers": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
],
"default": null,
"description": "Users who can manage this knowledge base",
"title": "Managers"
},
"owner": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
],
"default": null,
"description": "The specified admin user or group",
"title": "Owner"
},
"publish_workflow": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
],
"default": "Knowledge - Instant Publish",
"description": "Publication workflow",
"title": "Publish Workflow"
},
"retire_workflow": {
"anyOf": [
{
"type": "string"
},
{
"type": "null"
}
],
"default": "Knowledge - Instant Retire",
"description": "Retirement workflow",
"title": "Retire Workflow"
},
"title": {
"description": "Title of the knowledge base",
"title": "Title",
"type": "string"
}
},
"required": [
"title"
],
"title": "CreateKnowledgeBaseParams",
"type": "object"
}