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vparlapalli490

ServiceNow MCP Server

get_workflow_activities

Retrieve activities for a specific ServiceNow workflow to analyze process steps and track workflow execution status.

Instructions

Get activities for a specific workflow

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
workflow_idYesWorkflow ID or sys_id
versionNoSpecific version to get activities for

Implementation Reference

  • Main handler function that retrieves workflow activities from ServiceNow API. Automatically fetches the latest published version if none specified, queries wf_activity table ordered by order.
    def get_workflow_activities( auth_manager: AuthManager, server_config: ServerConfig, params: Dict[str, Any], ) -> Dict[str, Any]: """ Get activities for a specific workflow. Args: auth_manager: Authentication manager server_config: Server configuration params: Parameters for getting workflow activities Returns: Dict[str, Any]: List of workflow activities """ # Unwrap parameters if needed params = _unwrap_params(params, GetWorkflowActivitiesParams) # Get the correct auth_manager and server_config try: auth_manager, server_config = _get_auth_and_config(auth_manager, server_config) except ValueError as e: logger.error(f"Error getting auth and config: {e}") return {"error": str(e)} workflow_id = params.get("workflow_id") if not workflow_id: return {"error": "Workflow ID is required"} version_id = params.get("version") # If no version specified, get the latest published version if not version_id: try: headers = auth_manager.get_headers() version_url = f"{server_config.instance_url}/api/now/table/wf_workflow_version" version_params = { "sysparm_query": f"workflow={workflow_id}^published=true", "sysparm_limit": 1, "sysparm_orderby": "version DESC", } version_response = requests.get(version_url, headers=headers, params=version_params) version_response.raise_for_status() version_result = version_response.json() versions = version_result.get("result", []) if not versions: return { "error": f"No published versions found for workflow {workflow_id}", "workflow_id": workflow_id, } version_id = versions[0]["sys_id"] except requests.RequestException as e: logger.error(f"Error getting workflow version: {e}") return {"error": str(e)} except Exception as e: logger.error(f"Unexpected error getting workflow version: {e}") return {"error": str(e)} # Get activities for the version try: headers = auth_manager.get_headers() activities_url = f"{server_config.instance_url}/api/now/table/wf_activity" activities_params = { "sysparm_query": f"workflow_version={version_id}", "sysparm_orderby": "order", } activities_response = requests.get(activities_url, headers=headers, params=activities_params) activities_response.raise_for_status() activities_result = activities_response.json() return { "activities": activities_result.get("result", []), "count": len(activities_result.get("result", [])), "workflow_id": workflow_id, "version_id": version_id, } except requests.RequestException as e: logger.error(f"Error getting workflow activities: {e}") return {"error": str(e)} except Exception as e: logger.error(f"Unexpected error getting workflow activities: {e}") return {"error": str(e)}
  • Pydantic model for input parameters: workflow_id (required str), version (optional str).
    class GetWorkflowActivitiesParams(BaseModel): """Parameters for getting workflow activities.""" workflow_id: str = Field(..., description="Workflow ID or sys_id") version: Optional[str] = Field(None, description="Specific version to get activities for")
  • Registers the 'get_workflow_activities' tool in the MCP server, linking the handler function, input schema, description, and output serialization as JSON.
    "get_workflow_activities": ( get_workflow_activities_tool, GetWorkflowActivitiesParams, str, # Expects JSON string "Get activities for a specific workflow", "json", # Tool returns list/dict ),
  • Imports and aliases the handler function for use in tool registration.
    get_workflow_activities as get_workflow_activities_tool, )
  • Helper function to unwrap parameters from Pydantic model to dict, used in all workflow tools including get_workflow_activities.
    def _unwrap_params(params: Any, param_class: Type[T]) -> Dict[str, Any]: """ Unwrap parameters if they're wrapped in a Pydantic model. This helps handle cases where the parameters are passed as a model instead of a dict. """ if isinstance(params, dict): return params if isinstance(params, param_class): return params.dict(exclude_none=True) return params

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