search_tickets
Search for specific tickets in Freshdesk using a query to streamline support operations. Enhance ticket management and improve customer service efficiency with targeted search capabilities.
Instructions
Search for tickets in Freshdesk.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| query | Yes |
Input Schema (JSON Schema)
You must be authenticated.
Other Tools from Freshdesk MCP server
- create_agent
- create_ticket
- create_ticket_note
- create_ticket_reply
- delete_ticket
- get_agents
- get_contact
- get_ticket
- get_ticket_conversation
- get_ticket_fields
- get_tickets
- list_canned_response_folders
- list_canned_responses
- list_contacts
- list_solution_articles
- list_solution_categories
- list_solution_folders
- search_agents
- search_contacts
- search_tickets
- update_agent
- update_contact
- update_ticket
- update_ticket_conversation
- view_agent
Related Tools
- @effytech/freshdesk_mcp
- @effytech/freshdesk_mcp
- @effytech/freshdesk_mcp
- @effytech/freshdesk_mcp
- @effytech/freshdesk_mcp