filter_tickets
Quickly filter and organize support tickets in Freshservice by specific queries, page numbers, or workspace IDs to streamline ticket management and improve efficiency.
Instructions
Filter the tickets in Freshservice.
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"query": "<query>"
},
"name": "filter_tickets"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| page | No | ||
| query | Yes | ||
| workspace_id | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |