Freshservice MCP server

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries the full burden of behavioral disclosure but only states the basic action without details on permissions, rate limits, error handling, or response format. It doesn't add meaningful context beyond the minimal purpose.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, efficient sentence with no wasted words, front-loading the core action and resource. It's appropriately sized for a simple retrieval tool.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool's low complexity (1 parameter) and the presence of an output schema, the description is minimally adequate. However, with no annotations and low schema coverage, it lacks context on behavioral aspects and usage guidelines, leaving gaps for an AI agent.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, but the description mentions 'by id', which aligns with the single parameter 'id'. However, it doesn't add details like ID format, constraints, or examples, providing only basic semantic mapping without compensating for the low schema coverage.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('Get') and resource ('solution article by id'), making the purpose specific and understandable. It distinguishes from siblings like 'get_list_of_solution_article' by focusing on retrieval by ID rather than listing, though it doesn't explicitly name alternatives.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus alternatives such as 'get_list_of_solution_article' or 'get_solution_category'. The description lacks context about prerequisites, exclusions, or specific scenarios for usage.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.