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effytech

Freshservice MCP server

by effytech

get_agent

Retrieve agent details by ID from the Freshservice MCP server. Input the agent ID to access specific agent information efficiently.

Instructions

Get agent by id in Freshservice.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
agent_idYes

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full burden. It states it's a 'Get' operation, implying read-only behavior, but doesn't disclose any behavioral traits like authentication needs, rate limits, error handling, or what the output contains. This is inadequate for a tool with no annotation coverage.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, efficient sentence with no wasted words, making it easy to parse. It's appropriately sized for a simple retrieval tool and front-loaded with the core action.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool's low complexity (one parameter) and the presence of an output schema (which handles return values), the description is minimally adequate. However, with no annotations and incomplete parameter guidance, it lacks depth for full contextual understanding, especially compared to siblings.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, with one parameter 'agent_id' documented only by title and type in the schema. The description adds minimal semantics by implying the parameter is an ID for retrieval, but doesn't specify format, constraints, or examples. This meets the baseline as the schema provides basic structure.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('Get') and resource ('agent by id'), making the purpose specific and understandable. However, it doesn't differentiate from sibling tools like 'get_all_agents' or 'filter_agents', which would require mentioning it retrieves a single agent by ID versus listing or filtering multiple agents.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus alternatives such as 'get_all_agents' for listing all agents or 'filter_agents' for searching. The description lacks context on prerequisites or exclusions, leaving the agent without clear usage instructions.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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