Freshdesk MCP server

Instructions

Implementation Reference

• src/freshdesk_mcp/server.py:511-524 (handler)

  The handler function for the 'update_contact' tool, decorated with @mcp.tool() which serves as its registration in the MCP server. This function implements the core logic to update a contact in Freshdesk by sending a PUT request to the /api/v2/contacts/{contact_id} endpoint with the provided fields.

  @mcp.tool()
  async def update_contact(contact_id: int, contact_fields: Dict[str, Any])-> Dict[str, Any]:
      """Update a contact in Freshdesk."""
      url = f"https://{FRESHDESK_DOMAIN}/api/v2/contacts/{contact_id}"
      headers = {
          "Authorization": f"Basic {base64.b64encode(f'{FRESHDESK_API_KEY}:X'.encode()).decode()}"
      }
      data = {}
      for field, value in contact_fields.items():
          data[field] = value
      async with httpx.AsyncClient() as client:
          response = await client.put(url, headers=headers, json=data)
          return response.json()
  @mcp.tool()