Freshdesk MCP server

by effytech

Overview Schema Source Related Servers Discussions Admin

Python

Remote

Related Servers

Alternatives to Freshdesk MCP server

No user-submitted related servers found.

Related Servers

Freshdesk MCP Server
Customer Support CRM
Sidd07Dev
A
license
B
quality
C
maintenance
Enables AI agents to interact with Freshdesk, supporting ticket management, customer and company operations, agent lookup, and knowledge base search through natural language.
Updated 2 months ago (2026-07-15 16:37 UTC)
19
MIT
Freshservice MCP Server
Customer Support Project Management
LeeMangold
A
license
Not graded
quality
D
maintenance
Enables AI models to interact with Freshservice IT service management platform, allowing automated ticket management, change requests, asset tracking, and solution article operations through natural language commands.
Updated 8 months ago (2026-01-08 22:14 UTC)
MIT
Freshdesk MCP Server
Customer Support CRM
mikeysrecipes
A
license
C
quality
D
maintenance
An MCP server implementation that integrates with Freshdesk, enabling AI models to interact with Freshdesk modules and perform various support operations.
Updated a year ago (2025-07-22 13:37 UTC)
59
MIT
Freshdesk MCP Server
Customer Support Communication App Automation
Enreign
A
license
Not graded
quality
D
maintenance
Enables interaction with Freshdesk API v2 to manage support tickets, contacts, agents, companies, and conversations with built-in authentication, rate limiting, and error handling.
Updated 13 days ago (2026-09-11 02:50 UTC)
231 npm
12
MIT
Freshrelease MCP Server
Project Management App Automation
dasscoax
A
license
C
quality
F
maintenance
Enables AI models to interact with Freshrelease project management platform through API integration. Supports creating and retrieving projects and tasks, managing status categories, and automating project operations through natural language.
Updated 5 months ago (2026-04-14 06:25 UTC)
8
MIT
Freshservice MCP Server
Customer Support App Automation Project Management
tannertm0
A
license
B
quality
D
maintenance
Enables AI assistants to connect with Freshservice ITSM for managing tickets, assets, agents, and organizational data through natural language. It provides a comprehensive set of tools for performing CRUD operations on service desk records and searching across the Freshservice platform.
Updated 5 months ago (2026-05-07 18:32 UTC)
53
44 npm
1
MIT

Deploy Server

One endpoint for every MCP toolRayrun runs every MCP server behind one URL and holds the credentials. Each call is decided per client, tool, and argument, then recorded.ray.runAd

TDQS

C2.7/5.0

Scored 2026-04-18 10:40 across 59 tools

Disambiguation4/5

Most tools have distinct purposes targeting specific Freshdesk resources and actions, but there is some ambiguity between 'get_' and 'view_' tools (e.g., get_contact vs. view_agent) and between 'list_' and 'search_' tools (e.g., list_companies vs. search_companies), which could cause confusion in tool selection.

Naming Consistency5/5

Tool names follow a highly consistent verb_noun pattern throughout, with clear verbs like create, delete, get, list, search, update, and view applied uniformly across resources. There are no deviations in naming conventions, making the set predictable and readable.

Tool Count2/5

With 59 tools, the count is excessive for a typical MCP server, making it heavy and potentially overwhelming for agents. This many tools suggests over-fragmentation of operations that could have been consolidated, such as separate tools for viewing and getting similar resources.

Completeness5/5

The tool set provides comprehensive CRUD and lifecycle coverage for Freshdesk's core domain, including agents, tickets, contacts, companies, groups, canned responses, solution articles, and fields. There are no obvious gaps, with create, read, update, delete, list, and search operations available for most resources.