Freshdesk MCP server

Instructions

Implementation Reference

• src/freshdesk_mcp/server.py:360-370 (handler)

  The MCP tool handler function that implements the 'delete_ticket' tool by sending a DELETE request to the Freshdesk API to delete the specified ticket.

  @mcp.tool()
  async def delete_ticket(ticket_id: int) -> str:
      """Delete a ticket in Freshdesk."""
      url = f"https://{FRESHDESK_DOMAIN}/api/v2/tickets/{ticket_id}"
      headers = {
          "Authorization": f"Basic {base64.b64encode(f'{FRESHDESK_API_KEY}:X'.encode()).decode()}"
      }
      async with httpx.AsyncClient() as client:
          response = await client.delete(url, headers=headers)
          return response.json()