Retrieve detailed information about a specific solution category in Freshdesk using its category ID. Enables efficient management and organization of support resources.
View a solution category in Freshdesk.
| Name | Required | Description | Default |
|---|---|---|---|
| category_id | Yes |
Changes observed during successful MCP inspections.
v1.0.0Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
No annotations are present, so the description carries the full burden of behavioral disclosure. The word 'View' implies a read-only operation, but the description does not disclose what the response contains, whether special permissions are needed, or any side effects or error conditions.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
The description is a single concise, front-loaded sentence: verb + resource + context. Every word earns its place, with no filler or redundant detail.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
With no output schema and no annotations, a one-sentence description is insufficient for full completeness. It does not describe return values, usage context, or how this tool relates to sibling tools, leaving important gaps for an agent selecting the tool.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
The schema has one required parameter, category_id, with 0% description coverage, and the description never mentions this parameter or explains how it should be used. The description adds no meaning beyond the property name and the implicit connection to a category.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
The description uses the specific verb 'View' and names the resource 'solution category' with context 'in Freshdesk', clearly identifying the operation. It does not explicitly differentiate from sibling tools like list_solution_categories or view_solution_category_folder, but the singular 'a category' implies a single-item retrieval.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
No guidance is provided on when to use this tool versus alternatives such as list_solution_categories or view_solution_article. There are no mentions of prerequisites, intended scenarios, or exclusions, leaving the agent to infer usage from the tool name alone.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.