search_agents
Locate Freshdesk agents by querying the support system, enabling efficient team management and streamlined ticket assignments within your customer support workflow.
Instructions
Search for agents in Freshdesk.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| query | Yes |
Input Schema (JSON Schema)
You must be authenticated.
Other Tools from Freshdesk MCP server
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- search_tickets
- update_agent
- update_contact
- update_ticket
- update_ticket_conversation
- view_agent
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