autotask_update_service_call

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Since no annotations are provided, the description carries the full burden. It implies mutation (update) and closure behavior via the 'complete' field. However, it does not disclose side effects, permissions needed, or other traits, resulting in moderate clarity.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is two short sentences, front-loading the main purpose and usage. Every sentence provides direct value without redundancy.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For an update tool with full schema coverage and no output schema, the description adequately covers what to update and how to close. Given the parameter count (6) and no nested objects, it is sufficiently complete.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with clear descriptions for each parameter. The description adds context for the 'complete' parameter by explaining its use to close the call, and for status by mentioning picklist ID. This goes beyond the schema descriptions slightly.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Does the description clearly state what the tool does and how it differs from similar tools?

The description explicitly states 'Update an existing service call' with specific fields (status, times, description) making the verb and resource clear. It distinguishes from sibling tools like autotask_create_service_call and autotask_delete_service_call by focusing on updates.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Does the description explain when to use this tool, when not to, or what alternatives exist?

Provides clear guidance on when to use (for changes to status, times, description) and how to close a call (set complete: true or update status). Lacks explicit exclusion of alternatives but effectively implies this is the update tool.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.