autotask_create_ticket_charge
Add a charge for materials, costs, or expenses to an Autotask ticket to bill clients for non-labor items like parts or travel.
Instructions
Create a charge (material, cost, or expense) on a ticket. Used to bill clients for parts, travel, or other non-labor costs.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| ticketID | Yes | Ticket ID to add the charge to | |
| name | Yes | Charge name/title | |
| description | No | Charge description | |
| chargeType | Yes | Charge type picklist ID (use autotask_get_field_info with entityType "TicketCharges" to find valid values) | |
| unitQuantity | No | Quantity of units | |
| unitPrice | No | Price per unit | |
| unitCost | No | Cost per unit | |
| datePurchased | No | Date the charge was incurred (YYYY-MM-DD format) | |
| productID | No | Associated product ID (optional) | |
| billingCodeID | No | Billing code ID for categorization | |
| billableToAccount | No | Whether this charge is billable to the client (default: true) | |
| status | No | Charge status picklist ID |