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haxos-anon

Autotask MCP Server

autotask_list_ticket_statuses

Retrieve all ticket statuses from Autotask to identify valid status IDs for filtering tickets or setting statuses during ticket creation.

Instructions

List all available ticket statuses in Autotask. Use this to find status values for filtering or creating tickets.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided, so description carries burden. It states it lists statuses, implying read-only operation. Without annotations, this is minimal but adequate for a simple list tool.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences, each adds value. No wasted words.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given no output schema and no params, the description is complete for its purpose. It could mention that statuses are returned as a list of values, but overall adequate.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Input schema has no parameters, and schema description coverage is 100%. The description adds purpose but no parameter details are needed. Baseline is 4 since no params exist.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description clearly states it lists all available ticket statuses in Autotask. It mentions usage for filtering or creating tickets, which is specific and distinct from sibling tools like autotask_list_queues or autotask_list_ticket_priorities.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Description recommends using this tool to find status values for filtering or creating tickets, which gives clear context. However, it does not explicitly mention when not to use it or alternatives, but the sibling list shows many search/filter tools that might accept status values, so the guidance is sufficient.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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