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haxos-anon

Autotask MCP Server

autotask_get_ticket_note

Fetch a specific note from a ticket by providing the ticket ID and note ID.

Instructions

Get a specific ticket note by ticket ID and note ID

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticketIdYesThe ticket ID
noteIdYesThe note ID to retrieve
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the burden. It indicates a read operation, but does not disclose potential errors, rate limits, or data format. Adequate for a simple retrieval.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, clear sentence that immediately conveys the purpose. No unnecessary words.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the simple nature of the tool (2 parameters, no output schema), the description is complete enough for an agent to invoke it correctly. Leaves no ambiguity about required inputs.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with descriptions for both parameters. The description adds minimal value beyond the schema, but is sufficient for the agent to know what the parameters mean.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('Get a specific ticket note') and specifies the required identifiers (ticket ID and note ID). It differentiates from sibling tools like 'autotask_create_ticket_note' and other search/list tools.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies this tool is for retrieving a single note when both ticketId and noteId are known, but does not explicitly state when to use alternatives like 'autotask_search_ticket_notes' for searching.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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