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haxos-anon

Autotask MCP Server

autotask_create_service_call_ticket

Link a ticket to a service call by providing service call ID and ticket ID, enabling scheduling association.

Instructions

Link a ticket to a service call. This associates the ticket with the service call for scheduling purposes.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
serviceCallIDYesThe service call ID to link the ticket to
ticketIDYesThe ticket ID to link to the service call
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided, so description bears full burden. It states the action but does not disclose if any side effects occur (e.g., overwriting existing links), permissions needed, or whether it's reversible.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Short and to the point, with two sentences. Could be slightly more informative without excessive length.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given lack of output schema and annotations, description should provide more context about expected behavior, errors, or outcomes. It is sufficient for a simple linking operation but lacks completeness for error handling or prerequisites.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, so the description need not add much. It adds minimal context 'for scheduling purposes' but does not explain the relationship between the IDs beyond what the schema provides.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action 'Link a ticket to a service call' and explains the purpose 'for scheduling purposes'. It distinguishes from sibling tools like 'autotask_create_service_call' and 'autotask_create_ticket', which create separate entities.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool versus alternatives. While siblings exist for creating service calls or tickets, the description does not mention prerequisites (e.g., service call must already exist) or when not to use it.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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