Get Knowledge Article
get_kb_articleRetrieve the full content of a ServiceNow knowledge article by its sys_id, including HTML body text for reading or extraction.
Instructions
Get the full content of a knowledge article by sys_id, including the HTML body text. Use this when you need to read, review, or extract content from an article.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| instance | No | The ServiceNow instance auth alias to use. This is the alias configured via `now-sdk auth --add` (e.g., "myinstance", "prod", "test"). The user will typically refer to this by name when saying things like "on my myinstance instance". If not provided, falls back to the SN_AUTH_ALIAS environment variable. | |
| sys_id | Yes | The sys_id of the knowledge article. |