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sonisoft-cnanda

now-sdk-ext-mcp

Get Application Details

get_app_details

Retrieve full details of a ServiceNow application by its sys_id, such as version, install status, update availability, scope, vendor, and dependencies.

Instructions

Get detailed information about a ServiceNow application by its sys_id. Returns version, install status, update availability, scope, vendor, dependencies, store link, and other metadata.

Use lookup_app to find an application's sys_id by name, then use this tool to get full details.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
instanceNoThe ServiceNow instance auth alias (e.g., "myinstance", "prod"). If not provided, falls back to the SN_AUTH_ALIAS environment variable.
app_idYesThe sys_id of the application to get details for.
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided, but the description implies a read-only operation by stating 'returns' metadata. It does not disclose permissions or error scenarios, but for a simple retrieval tool, the behavioral context is adequate.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences with no redundancy. First sentence defines purpose and output; second sentence provides usage guidance. Well-structured and front-loaded.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

No output schema, but the description compensates by listing key return fields. It also explains the prerequisite step (lookup_app). Lacks details on error handling or edge cases, but sufficient for a straightforward retrieval tool.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Input schema has 100% description coverage, so the schema already documents both parameters. The description adds little parameter-specific meaning beyond stating what the tool returns, which is more about output than input semantics.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description clearly states the tool retrieves detailed information about a ServiceNow application by its sys_id, listing specific metadata fields returned. It distinguishes from sibling tool lookup_app, which is used to find the sys_id.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Description explicitly directs users to use lookup_app first to obtain the sys_id, then this tool for full details. This provides clear workflow guidance and differentiates from the sibling tool.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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