Get Catalog Item Details
get_catalog_itemRetrieve details of a ServiceNow catalog item by sys_id, including its variables (form fields). Understand what the item offers and what information is needed before submitting a request.
Instructions
Get details of a specific service catalog item by sys_id, optionally including its variables (form fields). Use this to understand what a catalog item offers and what information is needed before submitting a request.
Set include_variables to true (default) to also retrieve the item's form fields.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| instance | No | The ServiceNow instance auth alias to use. This is the alias configured via `now-sdk auth --add` (e.g., "myinstance", "prod", "test"). The user will typically refer to this by name when saying things like "on my myinstance instance". If not provided, falls back to the SN_AUTH_ALIAS environment variable. | |
| sys_id | Yes | The sys_id of the catalog item. | |
| include_variables | No | Whether to include the item's variables/form fields (default true). |