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sn_list_roles

List ServiceNow roles, filtered by keyword, to confirm exact role names before assignment.

Instructions

List available ServiceNow roles, optionally filtered by keyword. Useful before calling sn_assign_roles to confirm the exact role name.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
keywordNoFilter roles by name (e.g. "itil", "catalog", "admin")
limitNo
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations; description only states basic listing behavior. Does not explain the limit parameter or any pagination/rate limits. Missing depth for a simple tool.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two efficient sentences, no fluff, front-loaded with purpose and usage hint.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Adequate for a list tool, but missing details on limit behavior and output format. Ties to sibling adds context.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Only half of parameters (keyword) are covered in schema description; description adds that keyword is optional but ignores limit. Does not compensate for missing schema documentation.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Clearly states it lists ServiceNow roles with optional keyword filter. Directly ties to sibling sn_assign_roles, differentiating it.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Explicitly says useful before sn_assign_roles, giving clear context. Does not mention when not to use or alternatives beyond that.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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