jira_create
Create Jira resources such as issues, comments, subtasks, components, and versions directly from ServiceNow.
Instructions
Create any Jira resource. Set resource_type to choose what to create.
resource_type options: issue — Create an issue/ticket (most common) comment — Add a comment to an issue subtask — Create a sub-task under a parent issue component — Add a component to a project version — Create a version/release in a project label — Labels are set on issues, not created separately
Issue example: resource_type="issue" project_key="KAN" issue_type="Task" summary="Set up monitoring for prod servers" description="Install Datadog agent on all prod nodes" priority="High" assignee="jsmith" labels=["ops","monitoring"]
Comment example: resource_type="comment" issue_key="KAN-42" body="Picked up — will update by EOD"
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| resource_type | Yes | ||
| project_key | No | Jira project key (e.g. "KAN") | |
| issue_type | No | Issue type: Task, Bug, Story, Epic, Sub-task | Task |
| summary | No | Issue summary / title | |
| description | No | Issue description (plain text — will be wrapped in ADF) | |
| priority | No | Priority: Highest, High, Medium, Low, Lowest | |
| assignee | No | Assignee account ID or username | |
| labels | No | ||
| parent_key | No | Parent issue key (required for subtask) | |
| extra_fields | No | Any extra fields to set on the issue | |
| issue_key | No | Issue key to comment on (e.g. "KAN-42") | |
| body | No | Comment body text | |
| name | No | Component or version name | |
| component_lead | No | Component lead account ID | |
| release_date | No | Release date (YYYY-MM-DD) |