convert_rich_text
Convert rich text from Jira ADF, Salesforce HTML, or plain text to ServiceNow-compatible HTML. Auto-detects source format for streamlined data migration.
Instructions
Convert rich text from source platforms to ServiceNow-compatible HTML. Supports Jira ADF (JSON document format), Salesforce HTML, and plain text. Use hint="auto" to auto-detect. Returns converted HTML safe for SN fields.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| values | Yes | Array of values to convert | |
| hint | No | Source format hint | auto |